IT offers system and software recommendations, instructional documents, technical repairs and troubleshooting. VMI recommended computer systems and software applications will always receive precedence over non-recommended applications and hardware.
VMI IT ensures cadet computers are functioning properly on the VMI LAN. Support priorities are:
- Network configuration for supported equipment.
- Network configuration for non-supported equipment.
- Software and hardware troubleshooting for supported equipment.
- Software and hardware troubleshooting for non-supported equipment.
The Computer Instructional Packet - FAQ has been compiled to assist cadets with technical and computer requirements while attending VMI.
Technical Help for Current Cadets
Cadets receive computer assistance at the Barracks Help Desk. It is possible some non-recommended devices will receive no or very limited support, at the discretion of IT.
If you need assistance with your laptop, take the laptop to the Barracks Help Desk in room C11-B. If you have an older recommended model or a non-supported laptop, please bring your power adapter also. If you have non-supported equipment our staff will make a reasonable effort to get your machine connected and operational. However, we will limit the amount of time that we spend troubleshooting ANY problem to no more than 30 minutes.
VMI furnishes a significant number of computers for cadet use in academic buildings and computer labs.
VMI does not furnish computers for individual cadet use in Barracks nor does it require cadets to bring personal computers. If cadets wish to bring a personal computer, it must be a notebook computer due to its portability, small footprint, and energy efficiency.
The VMI Barracks is wired to allow cadets access to the VMI network and the Internet.